Six Sigma Support: Faster document processing means data gets to back-end systems faster. Your customer service staff will have access to key information sooner, equipping them to deliver timely answers and to resolve problems faster. And costs fall because customer issues are resolved on the first call, eliminating the need for extra inquiries.

Metastorm Insight enables process owners, participants, executives, and management to monitor and report on processes

and act on process events. Insight provides customisable dashboards that can be tailored to display key performance indicators relevant to a specific person, department, or line of business. Insight also provides powerful ad-hoc and scheduled reporting capabilities, enabling users at any level to create customised reports that include drill-down capabilities

to individual process elements and the ability for time-phased trend analysis and predictive forecasting.

Metastorm Dashboards and user interface options — including web, SharePoint and JSR-168 portals,  Microsoft Office, and Blackberry interfaces — ensure that everyone essential to process success can easily participate in processes and manage their work. Whether it is a business user, customer, supplier, or IT administrator, each process participant is empowered to manage critical items while being freed from mundane tasks that can now be handled by the automated process .

Integration & Synergy With Other Systems: Formscan integrate BPM ® with leading OCR systems and Papertrail to offer a fully Integrated solution. BPM ® can interface with all the leading ERP accounts systems including  SAP, Oracle and Microsoft.

•    Provide real-time insight into inefficient stages of daily business operations

•    Automate compliance with multiple regulations on a common platform

•    Deploy new and improved business processes that contribute to organisational growth while reducing overhead costs

•    Enable more intelligent and faster exception resolution

•    Decrease expenses through greater efficiency and improved productivity

•    Pre-define management dashboards & key performance indicator (KPI) reports that provide a common view into

       client data and provide pre-built integration to Microsoft SharePoint.

Your finance and operations departments serve as the backbone for some of your most critical processes – but they also

represent high overhead costs. BPM ® brings you fast and flexible enterprise modelling, business process automation,

and integration software so you can:

Your processes are the central nervous system of your organisation — continuous process improvement and resource

optimisation are critical to your success. Business Process Management is our heritage, and the Metastorm BPM ® suite

is recognised as one of the best in the industry for full-process life-cycle design, integration, automation, monitoring,

analysis, and improvement across both human-centric and system-centric processes.